Don't Just Appreciate Clients for What They Do for You
You must keep what you appreciate separate because if you are thinking of your needs before theirs, that comes through in the communication.
Be clear about what you appreciate about the people you're in communication with. If what you're appreciation has anything to do with you, you're looking in the wrong place. If you tell them that you appreciate that they give you a lot of business, that they trust you, that they've been your client for over 20 years...those things are about you, not about them. You must keep what you appreciate separate because if you are thinking of your needs before theirs, that comes through in the communication.
-Teresa Easler in AdvisorMax coaching session "Build Your Business Through Better Communication."
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Thank you for sharing,I've learned so much.
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